Shipping & Handling
Shipment Processing Time
All orders are processed within 2–3 business days from our fulfillment center in Grapevine, Texas, operated by ShipBob.
Orders are not shipped or delivered on weekends or U.S. holidays.
During periods of high order volume, processing times may be delayed by a few days. If there is a significant delay in shipping your order, we will notify you via email.
Domestic Shipping (United States)
Fulfillment Location: ShipBob Fulfillment Center – Grapevine, Texas
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Shipping Method:
All U.S. orders are shipped via Standard Ground Shipping, using a combination of:
DHL Global Mail
UPS Mail Innovations
FedEx
DHL Express
USPS
Estimated Delivery Time:
5–10 business days from the date of shipment.
Shipping Rates:
Free standard shipping on orders over $50.
Orders under $50 will have shipping costs calculated at checkout.
International Shipping
Fulfillment Location: ShipBob – Grapevine, Texas
Shipping Method:
International orders are shipped via Standard International Shipping, using a combination of:
DHL Global Mail
UPS Mail Innovations
DHL Express
FedEx
USPS International
Estimated Delivery Time:
5–20 business days, depending on your country and local customs processing.
Shipping Rates:
Calculated at checkout based on destination country, order weight, and chosen shipping method.
Customs, Duties & Taxes:
Topiku is not responsible for any customs duties, VAT, or import taxes applied to your shipment. These are the buyer’s responsibility. We recommend checking with your local customs office before ordering.
Shipment Confirmation & Tracking
You’ll receive a shipment confirmation email with a tracking number once your order ships. Tracking typically activates within 24 hours.
Damages & Claims
Topiku is not liable for products damaged or lost during shipping. If your order arrives damaged:
Retain all packaging materials and damaged items
Contact the shipping carrier to file a claim
Reach out to our support team if you need help navigating the claim process